Delivery to every pincode in India · 100 Days Buy & Try on select models
Sleep HavenWakefit mattresses

Refund & return policy

100 Days Buy & Try, warranty and refunds on Wakefit mattresses.

100 Days Buy & Try

These models come with Wakefit's 100 Days Buy & Try refund policy:

  • Ortho Plus ActiveCool
  • PostureFlex PureSleep Memory Foam
  • SpineCore Ortho Firm Plus ActiveCool
  • DualSwitch PureSleep
  • Optima Plus ActiveCool Pocket Spring
  • Natura PureSleep Latex
  • Haven Pure Latex

If one of these mattresses doesn't suit you, contact us within 100 days of delivery. We will arrange the return and refund under Wakefit's Buy & Try terms.

Models without Buy & Try

IcyBreeze ActiveCool, BlissMax PureSleep, Zeno (FR) Pocket Spring and the Omnia Sofa-cum-Bed are not part of the 100 Days Buy & Try programme. They are covered by the manufacturer warranty.

Warranty

  • 15 years: Ortho Plus ActiveCool, PostureFlex PureSleep, Natura PureSleep Latex, Haven Pure Latex
  • 10 years: SpineCore Ortho Firm Plus ActiveCool, DualSwitch PureSleep, Optima Plus ActiveCool, Zeno (FR) Pocket Spring
  • 7 years: IcyBreeze ActiveCool
  • 5 years: Omnia Sofa-cum-Bed
  • 4 years: BlissMax PureSleep

Warranty covers manufacturing defects. Keep your invoice; we help you raise and follow up on the claim with Wakefit.

Damaged or wrong product

If your mattress arrives damaged or is not what you ordered, tell us within 48 hours of delivery with photos and we will replace it.

Refunds

Approved refunds are paid back to the UPI account you paid from.